Privacy Policy

Who We Are

This website is operated as a digital services store providing online products and account-based services.
Our website address is: https://dr-services.online


Information We Collect

When you place an order, contact us, or interact with the website, we may collect personal information necessary to process your purchase and provide support. This typically includes:

  • Name

  • Email address

  • Country / region

  • Order notes or service-related information (such as a Discord ID, if provided)

  • Technical data such as IP address and browser type (for security and fraud prevention)

We only collect information that is relevant to fulfilling digital services and maintaining site security.


Comments

If comments or user submissions are enabled, we collect the data entered into the form, along with the visitor’s IP address and browser user agent to assist with spam detection.

An anonymised hash of your email address may be shared with the Gravatar service to determine whether a profile image is associated with your email. Gravatar’s privacy policy is available at https://automattic.com/privacy/. Approved comments may display a profile image publicly.


Media Uploads

If you upload images or files to the website, please ensure they do not contain embedded location data (EXIF GPS). Any media uploaded may be downloadable by others and could expose embedded metadata.


Cookies

We use cookies to ensure the proper functioning of the website and checkout process.

Cookies may be used to:

  • Remember user preferences
  • Maintain login sessions
  • Improve site functionality and security

If you leave a comment or submit a form, cookies may store your details for convenience.
Login-related cookies persist for a limited time and are removed upon logout.
Content-editing cookies do not store personal data and expire automatically.

You can disable cookies in your browser settings, though some site features may not function correctly.


Embedded Content and Third-Party Services

Some pages may include embedded content (such as videos or external media). Embedded content behaves as if you visited the external website directly.

Third-party platforms may collect data, use cookies, or track interaction according to their own privacy policies. We are not responsible for third-party data handling practices.


Who We Share Your Data With

We do not sell, rent, or trade personal data.

Your information may be shared only when necessary with:

  • Payment processors (to complete transactions)

  • Automated security or spam-detection services

  • Email delivery services (for order confirmations and support)

If you request a password reset, your IP address may be included in the reset email for security purposes.


How Long We Retain Your Data

Order and transaction data are retained for administrative, legal, and security reasons.

User account information (if applicable) is stored as long as the account exists.
Customers may request access to or deletion of their personal data, subject to legal or operational requirements.


Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you

  • Request correction or deletion of your data

Some information may be retained where required for legal, accounting, fraud prevention, or dispute resolution purposes.


Where Your Data Is Processed

Visitor interactions and form submissions may be checked through automated security or spam-detection services to protect the website and prevent abuse.